Replacing OTPs with one-touch online payment authentication
The only company in Switzerland to offer American Express, Mastercard, and Visa credit cards from a single source, Swisscard wanted to replace one-time passwords used to authenticate card-not-present transactions.
Entersekt teamed up with Netcetera to help, and in 2014, Swisscard became the first European issuer to launch the Transakt mobile app for online payment authentication.
Business challenges
Improve cardholders’ experience of 3D Secure and reduce abandonment rates
Meet changing digital payment security regulations
Roll out a new solution with minimal disruption to customers
Results
Hundreds of thousands of transactions secured since launch