Mobile PKI-based strong customer authentication—a world first

Nedbank, one of the largest banks in South Africa with a steadily growing presence in the rest of Africa, wanted to expand its digital banking offering while reducing the risks posed by phishing and other digital fraud. By replacing OTP-based authentication with an interactive system, they could offer their customers better protection and a better CX.

99%

Immediate reduction in phishing attacks

Zero

Fraud reported after 11 months

CASE STUDY

Nedbank and Entersekt: Mobile authentication as a springboard for innovation

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“Our journey with Entersekt has always been one of exploration, and I am delighted to see this next mobile payments instalment go live.”
Chris Wood, Card issuing and payments executive at Nedbank
AfricanBank
“At the end of the day, it’s about achieving seamless entry points for our customers and that means making digital access better and easier.”
George Roussos, Chief Operating Officer at African Bank
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