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Read their stories

Trusted recommendations from our customers.

Explore real-world examples of how Entersekt empowers financial institutions to meet the evolving demands of the digital age. From advanced transaction authentication, to fortifying online payments with 3-D Secure, these are some of the organizations we’ve helped find success.

Customer success stories

"With a single integration such as Entersekt, a bank (or credit union) can really protect all of their customers across the entire landscape."

Greg Varnell, Vice President of Product & Development: Q2 Innovation Studio

Indiana Members Credit Union (IMCU), a Q2 client, needed to modernize the authentication experience for the 33% of their members transacting via desktop. In the past, the CU used Secure Access Codes (SACs) – akin to one-time PIN codes (OTPs) – to authenticate these members. But the experience had become frustrating.

The credit union upgraded its desktop authentication by incorporating Entersekt’s Trusted Devices and modern Browser Authentication feature, Browser ID. Results after two months included an 82% adoption rate, 192,000 frictionless logins, and operational cost savings of nearly $50,000.

IMCU saves $49k in operational costs in under 2 months

Q2 customer

Realized their full ROI in 21 days, drastically reducing fraud risks and losses.

Implemented user-friendly MFA to reduce online payment fraud to an all-time low.

Chose biometric authentication for secure, user-friendly mobile app experiences.

Eliminated fraud losses by replacing OTPs with one-touch online payment authentication.

Enabled streamlined, low-friction authentication experiences across all digital channels.

Instantly reduced phishing attacks by over 99% and reported almost zero fraud in first 11 months.

Eliminated fraud on app-protected channels by prioritizing app security and simple UX.

3-D Secure optimization reduced false declines and increased conversion rates by 54%.

Streamlined call center verification and saved 250 consultant hours per month.

Replaced SMS OTPs with FIDO authentication to reach and secure customers without an app.

Provides the best protection available to their members, while ensuring a great user experience.

Expanded their use of Entersekt’s payment authentication technology to prevent P2P payment fraud.

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