Welcome to the future of authentication. Streamline the password reset process and reduce costs. Introducing self-serve password resets for Q2 digital banking customers!

Replacing password & OTP with Passwordless Mobile App authentication can reduce the risk of account takeover fraud by up to 99%.

The high cost of password resets

Every password reset call to your call center incurs expenses - both in time and money. On average, password reset calls take up to 15 minutes each and cost banks around $3 per call. Multiply that by the number of calls you receive, and the financial impact becomes evident. But there is a better way!

Empower customers, reduce call volumes

Empower your customers to take control of their accounts with self-serve password resets using biometric authentication. By offering a secure and user-friendly way for customers to reset their passwords, you can eliminate frustration for your customers and reduce calls to your call center.

Strengthen security, save costs

Biometric authentication adds an extra layer of security, ensuring that password reset requests are authentic and secure. By mitigating the risk of fraudulent password resets, your organization can save on costs associated with handling unauthorized account access.

Improve customer experience and call center productivity

Say goodbye to the costly and time-consuming process of handling password reset calls. With self-serve password reset you can reduce the burden on your call center. This means your call center agents have more time to handle important customer calls, reducing waiting times and improving customer satisfaction.

More modernization with biometric authentication

Shift towards more modern digital banking security with self-serve password resets using biometric authentication. Reduce call volumes, save valuable resources, and deliver enhanced security to your valued customers.

Man-in-the-middle, phishing and credential stuffing are some of the attacks that pose significant threats to financial institutions leading to account takeover fraud.

The challenge: Account takeover fraud

Account takeover fraud, including man-in-the-middle attacks, phishing, and credential stuffing, poses a significant threat. This can lead to identity theft, reduced customer loyalty, brand damage, revenue loss, and chargebacks.

The solution: Context Aware™ Authentication

Entersekt's Context Aware™ Authentication creates a trusted environment for advanced authentication. Transactions are securely authorized on trusted devices, enabling multi-factor authentication (MFA) with biometrics that is extremely difficult to impersonate.

22% of U.S. adults were victims of account takeover fraud. That means around a quarter of your customers have fallen prey to fraudsters. (Source: Javelin research report)

Entersekt's offering for Q2 digital banking

Protect your customers across Q2 mobile, app and online banking with Entersekt's Context Aware™ Authentication. Our solution analyzes real-time data, ensuring the appropriate authentication method for each transaction, effectively reducing account takeover fraud.

Safeguard customer engagement and loyalty

Boost customer engagement and loyalty by assuring them of their security. Customers who trust your financial institution to protect their assets become long-term advocates, leading to sustained revenue growth. Prevent account takeover fraud! Implement Context Aware™ Authentication and secure your Q2 digital banking customers!

ACH transfers are vital but costly processes. Suspicious transactions often trigger callbacks, straining resources and creating expenses that could be avoided.

The power of biometric authentication

Biometric authentication is a game-changer. It virtually eliminates the risk of unauthorized transactions by providing secure, user-friendly access. With Entersekt's solution, you can automate ACH approvals, reducing costs and streamlining operations.

Reduced call volume

Biometric authentication eliminates the need for callbacks and the likelihood of false positives diminishes, leading to a more efficient authorization process.

Embrace effortless ACH and wire transfer approvals

Join the ranks of forward-thinking financial institutions by utilizing multi-factor authentication based on trusted devices and biometric authentication. FIs can have confidence in automating the authentication of ACH and wire transfers.

Automate ACH transfer approvals. Integrate biometric authentication today!

Non-compliance with regional and global regulations can result in severe consequences and penalties for financial institutions.

The challenge: Compliance issues and consequences

Navigating the complex and ever-evolving landscape of regulatory requirements is a significant challenge for financial institutions. Non-compliance can lead to hefty penalties, loss of trust, and reputational damage.

The solution: Simplified compliance through technology frameworks

Entersekt's authentication solution for Q2 banks and credit unions is designed with compliance in mind. We hold certifications that align with regional and global regulatory requirements, including PSD2, SCA, and comply with GDPR as well as FIDO standards. By partnering with us, you can ensure compliance without the hassle.

How Entersekt enhances compliance and security

Entersekt offers world-class customer and payment authentication solutions that are well known for removing fraud and friction across digital, and data channels. While this certainly ensures robust security and a great user experience, we understand that certain compliance boxes must also be checked.

That’s why we work tirelessly to ensure that all our products, solutions, and certifications remain up-to-date and fully compliant with both regional and global regulatory requirements.

Discover how Entersekt can simplify compliance by adhering to the necessary regulatory requirements and certifications, allowing you to focus on keeping your customers safe and satisfied.

The challenge: Poor user experience leading to customer attrition

Inferior user authentication experiences can lead to customer frustration and attrition. In today's competitive banking landscape, keeping customers satisfied is paramount to retention and success.

The solution: Seamless transactions built on trust

Entersekt's solution empowers you to transform your customers' mobile devices or browsers into fully compliant and secure customer identifiers. This trust-based approach not only enhances user journeys but ensures a secure environment that is reinforced against prevalent fraud threats.

How Entersekt enhances user experience and security

Our innovative authentication technology identifies your customers by leveraging their trusted devices. This seamlessly boosts user satisfaction, reduces attrition, and bolsters loyalty. Plus, it enhances security, protecting both your financial institution and your customers.

Frictionless future logins

Entersekt's Browser ID technology enables users to register their browsers as trusted on their profiles. By matching the Browser ID to the account, the need for passwords or additional steps are no longer required, resulting in silently authenticated, frictionless future logins.

Privacy concerns addressed

With privacy concerns still top of mind, and with regulations quickly catching up, relying on cookies and other outdated technology is bound to cause trouble. Entersekt's Browser ID technology creates a unique cryptographic key pair that ties users’ browsers to their profiles, enabling safe, silent transaction authentication, without users being tracked

Effortless multi-factor authentication

Bad user experiences lead to frustrated customers. And, the more hoops a user must jump through, the worse the experience becomes. In order to comply with regulations and keep customers safe, however, strong customer authentication needs to be in place.  But now, thanks to Browser ID, not all your factors need to be active: Exchange active possession factors with silent Browser ID to minimize friction and increase user satisfaction.