Generating informed decisions that lead to secure, seamless interactions.
Use cases | Risk advice and intelligence
Pre-integrated risk intelligence delivers smart, context-based authentication that removes friction across digital banking and payment channels.
Generating informed decisions that lead to secure, seamless interactions.
Use cases | Risk advice and intelligence
Pre-integrated risk intelligence delivers smart, context-based authentication that removes friction across digital banking and payment channels.
Financial institutions have traditionally offered their customers a static authentication policy regardless of the level of risk associated with an interaction or transaction. Even for low-risk transactions, customers are often met with levels of friction more expected of high-risk transactions. This has proven to lead to user frustration that increases cart abandonment rates by up to 18%.
Entersekt provides risk advice and intelligence through risk-based authentication (RBA), which employs several risk profiles across the customer journey to determine the appropriate action to take. Our advice is layered on the foundations of:
- Signal collection, including silent identity attestation and real-time device reputation scores to identify high-risk devices.
- Behavioral biometrics, backed by machine learning models, to detect whether a user is handling their device in an unexpected way.
- Real-time risk condition assessments made possible by plugging into the world’s largest behavioral network, among others.
- Risk rules, including configurable authentication policies per use case and channel.
Institutions with existing websites and authentication policies can add RBA as a silent layer of security without impacting the user experience.
Context-based authentication, or in Entersekt’s case, Context Aware™ Authentication, offers customers great user experiences without compromising on security.
By leveraging both proprietary and third-party risk data, we can apply both active and silent authenticators to paint a complete, context-rich picture of both the user and the interaction in real-time.
As a result, FIs can strike the perfect balance between security and convenience across all digital banking channels. Users enjoy minimal interruptions, even during high-risk transactions, resulting in:
- Reduced transaction abandonment rates.
- Decreased user frustration.
- Less customer churn.
- Increased success across your business.
Intelligence-driven decision allows FIs to:
- Build active risk profiles for each customer and compare them against behavioral interactions from across billions of data points in the network.
- Employ the least intrusive challenge necessary to authenticate interactions.
- Mitigate against several threats, including new account fraud, account takeover (ATO) fraud, and automated attacks.
- Automatically decline high-risk transactions or account access requests.
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